Michael is a Raleigh, North Carolina based Product Manager and Solution Architect for B&R Business Solutions. For nearly 20 years, Michael has been developing, architecting and deploying enterprise-grade solutions on emerging technologies across the defense, aerospace, manufacturing, finance, and healthcare industries. Michael is passionate about improving business processes through the use of cloud technology, amazing user experience, and empathy of the challenges businesses and users face on a daily basis.
January 2017 - Present
B&R Business Solutions, LLC
Responsible for the overall vision, strategy and delivery of B&R’s product group, including the development of internal product group processes, tooling, and overall product lifecycle—from concept, to technical specification, product messaging, identity development, and launch.
May 2014 - January 2017
B&R Business Solutions, LLC
Responsible for the design, implementation, and upgrade of SharePoint 2010, 2013, and 2016, following best practices for deployment and information architecture, the identification of scope, scale, and requirements for custom solutions and line of business applications, and development of custom branding.
October 2013 - May 2014
Virtual Technology Solutions Partner
Provided technical demonstrations, overviews, technology assessments, and proof-of-concept analysis as a component of pre-sales support for Microsoft Corporate, regional offices, and Intellinet internal sales teams.
May 2013 - May 2014
Platform Solutions Team Lead
Responsible for the technical pre-sales support, project scoping, team oversight and delivery of projects throughout North Carolina and the Greater Atlanta area. Implemented standardized deployment processes for SharePoint, Reporting Services, Performance Point, and third party solutions.
August 2010 - May 2013
Responsible for the deployment of new SharePoint environments, providing health check, issue remediation and troubleshooting on exiting environments, development of custom line of business systems and business solutions, and the development of custom branding solutions focused on user experience, cross-platform compatibility and corporate branding guidelines.
January 2002 - March 2014
Responsible for all pre-sales, project delivery, development, and customer support for email, website, and small business technology solutions for customers throughout the United States and southern England, including the technical architecture and development of Hyper-TechDesign’s proprietary content management system (Connect).
January 2009 - August 2010
Systems Integration Business Analyst
Responsible for all aspects of evangelism and support for SharePoint at the MS2 Owego site, including the integration of SharePoint with line of business systems, maintaining SharePoint governance processes, procedures for protecting sensitive information, and the design and deployment of a dedicated environment to support 8,000+ external users and the business development organization.
November 2006 - January 2009
Supported the ground and flight operations group for VH-71 Presidential and MH-60 Naval helicopter programs with various technology related tasking, including conference room support, facilitating IT maintenance, and application/system requirements definition. Developed digital solution for MH-60 maintenance control status boards (weather briefing, ground operations, etc), and complete digital signage solution throughout the VH-71 Helicopter Systems Development and Integration Facility.
June 2004 - November 2006
Customer Service Agent
Delta Air Lines, Comair
Front line customer service agent cross-trained in all ground operations related duties, including passenger check-in, ticketing, boarding, cargo loading, flight load reporting and flight departure. Certificated trainer for aircraft relocation, towing, and APU start. Certified Ground Security Coordinator and Complaint Resolution Official. Responsible for all local station (BGM) fuel reporting for both ground and flight operations, along with station supply inventory for all consumable items, office supplies, aircraft supplies and aircraft cleaning products.
Product Manager and Technologist by day, with a passion for creating, and all things photography, technology, aviation, food & travel.
Platform Architecture, Requirements Definition, Product Management, User Experience, Branding & Identity Development, Data Analytics, Enterprise Content Management, Consulting, Web Development, Platform Integration, Public Speaking, Six Sigma
Platforms & Tooling
Microsoft Azure, Power BI, Office 365, Adobe Creative Cloud, Visual Studio